FAQs

FAQs

 
  • By visiting our check-in table before service starts. You’ll find our check-in station next to the foyer staircase, as you walk in the front doors.

  • Our littles and nursery classes open 15 mintues before service starts (9:45AM).

    Our K-Gr.5 kids are encouraged to sit in for worship and prayer. They are dismissed in service after worship. Our K-Gr.5 leaders will be at the back of the auditorium in green pinnies, ready to greet your child and welcome them to class.

  • Because our RKids classrooms are secure areas, only friends who have checked in and our scheduled, background checked team members are permitted in the classrooms. Your child(ren)’s health and safety is our top priority. We have an experienced team and many leaders who are capable of making sure each child is well cared for. If your child needs your attention, we will contact you via text message or through our pager system.

  • When you are registered in our system we have the ability to notify you via text message during the service on an as needed basis.

    For children in our Nursery or Little class age group, your child will be assigned a pager number and you will receive a pager accordingly. The pager will light up and buzz if you’ve been paged. Simply return to your child’s classroom to check in with our team.

  • If you need to pick up your child early, please let the team know when you check-in so they can facilitate an early pick up. Otherwise your child will be ready to be picked up after the service!

  • Yes, if that person has the barcode sticker you received upon checking in your child.

    For the safety of all the children, we require that you have the original copy of the barcode or a photo of it when checking out your child.

  • The RKids team can be found at our Check In Table. They are more than happy to help answer any questions or concerns you may have.

    You can also direct any questions, concerns, inquiries or encouragement to one of our team members wearing a green RKids pinnie!

  • Yes. Regardless of the role they play, every adult who serves on our RKids team has gone through a thorough screening process including an application, background check, undergone a personal interview as well as two reference checks.

    We are intentional in scheduling multiple team members to ensure we are creating a safe place for everyone. This includes structures of direct and in-direct supervision of team members when they are serving our RKids families.

  • If your child is still in diapers, we recommend bringing a diaper bag and bottle/cup along. You’re welcome to leave anything your child might need during this time. Elementary kids are encouraged to bring a bible and journal. We provide an allergy sensitive snack in each class.

  • Absolutely! We have a Parent’s Room located at the end of the Kids Hallway. This space is equipped with a change table, Nursing area, high chairs, seating and toys. The service is streamed on a TV. If you require assistance please ask one of our team members. They can be easily identified by their green pinnie.

  • RKIDS CLASSROOMS ARE A PEANUT AND NUT AWARE AREA. PLEASE DO NOT BRING ANY PEANUT AND/OR NUT PRODUCTS IN TO THIS AREA. If your child has any allergies or dietary restrictions, please let us know at check in. This information is printed on their name tag and re-identified with a green star sticker to ensure your child’s safety while in class.

  • For the safety of our other RKids families and team members, friends who have, or who exhibit the following symptoms or illnesses are not permitted in class. Please do not check in your child(ren) if they:

    -Have had a fever above 99° (without medicine) within the last 24 hours

    -Have had diarrhea within the last 24 hours

    -Have vomited within the last 24 hours

    -Have green discharge from nose or a notable runny nose

    -Have pink eye

    -Have a persistent, deep-sounding cough

    -Have Strep Throat (child should have started antibiotics more than 24 hours before attending)

    -Have a contagious disease (flu, measles, rubella, mumps, whooping cough, meningitis)

    -Have any open, uncovered and/or weeping sores or wounds

    -Have any unexplained and/or contagious rash (chicken pox, boils, ringworm, Hand Foot Mouth, impetigo)

    -Have lice or scabies

    We appreciate your consideration and understanding as we work together to keep our spaces, friends and team well.